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User Unable to Access Power Platform Admin Center Despite Environment Role Assignment

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Posted on by SE-27060131-0

Hi Community,

We usually handle Power Apps deployments across multiple environments in our organization. As part of that, I assign roles to members of the Data team so they can view specific environments.

Recently, one of the users I assigned a role to (in an environment) mentioned he is unable to access the Power Platform Admin Center from his account.

My questions are:

What specific roles or permissions are required for a user to view/access the Power Platform Admin Center?

Does assigning roles like Environment Maker or System Customizer inside an environment automatically grant access to the Admin Center, or is there a separate configuration needed?

Should the user be added as a Power Platform Admin, Dynamics 365 Admin, or any other role at the tenant level?

Would really appreciate if someone could clarify the correct configuration and steps to enable Admin Center visibility for such users.

Thanks in advance!

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Dynamics 365 general

Power Platform integration

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DAnny3211 10,139 Moderator on at

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User Unable to Access Power Platform Admin Center Despite Environment Role Assignment

Hi there,

Great questions! Accessing the Power Platform Admin Center requires more than just environment-level roles. Here's a breakdown to help clarify:

1. Environment Roles vs. Tenant Roles

Roles like Environment Maker or System Customizer only grant permissions within the environment—they do not provide access to the Power Platform Admin Center itself.

2. Required Roles for Admin Center Access

To allow a user to view and manage environments in the Admin Center, they need one of the following tenant-level roles assigned via Microsoft 365 Admin Center or Azure AD:

Power Platform Admin

Dynamics 365 Admin

Global Admin (not recommended unless necessary)

These roles provide visibility across environments and access to administrative features in PPAC.

3. How to Assign the Role

You can assign these roles by:

Going to Microsoft 365 Admin Center > Roles

Selecting the appropriate role (e.g., Power Platform Admin)

Adding the user to that role

Alternatively, use Azure Active Directory > Roles and administrators for more granular control.

Let me know if you'd like help assigning roles or verifying access.

If this answer was helpful, please consider marking it as accepted.
Best regards,
Daniele

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Muhammad Shahzad Sh... 2,286 Most Valuable Professional on at

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User Unable to Access Power Platform Admin Center Despite Environment Role Assignment

To view environments in the Power Platform Admin Center, a user needs one of the following tenant-level roles in Azure Active Directory (Microsoft Entra):

Power Platform Admin

Dynamics 365 Admin

Global Admin

No, assigning Environment Maker, System Customizer, or other Dataverse security roles only grants access within that specific environment in apps—not the Admin Center.

Go to Microsoft Entra (Azure AD)
Assign the user to one of these roles under Roles and administrators:

Power Platform Admin (least privileged, preferred)

Dynamics 365 Admin (if they need Dynamics admin access too)

Global Admin (only if absolutely necessary)

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