Dynamics Community Forum Thread Details

Error loading control

About 10% of our Customer Service team are getting the "error loading control" message when trying to view Contacts, forward emails, or view email attachments. Zero consistencies with roles/permissions/teams. Changing browser, clearing browser cache, restarting devices, doesn't appear to affect this. No changes made by our team to the solutions, permissions, etc. Switching between old Dynamics and the new look doesn't appear to make any difference.

I have raised a ticket with Microsoft, but wonder if anyone else has had this recently?

Full error message:

An error occurred. Please try again or contact your system administrator if error persists. An error occurred. Please try again or contact your system administrator if error persists.Session Id: 8ff3d402-1435-4f70-ba2f-4497f5c52208Activity Id: 55d4b8ce-de23-4f75-ab60-6d6445f90b2fTime: Fri Jun 21 2024 13:32:28 GMT+0100 (British Summer Time) Error Code: 2147873366Error Description: The script https://apps.powerapps.com/apphost/clientsdkproxy?version=1 didn't load correctly.

Screenshots of errors attached.