Supply chain | Supply Chain Management, Commerce

Vendor colaboration portal no access on version .39

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Posted on by User_855

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Hello All,

I have problem with Vendor Colaboration portal.
After increase vesrsion to .39 and also on my demo .40
I havent access.
I m not 100% that the reason is improve version to .39 because last time I was used on version .382-3 wk ago
But at this moment in accout witch I had acess I have below information:

Anyone can help, what can be reason ?

Categories:

Procurement and Sourcing

Vendor Experiences

Administration and Setup

Other

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Shankar GR 37 on at

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Vendor colaboration portal no access on version .39

Hi ,

Email Address is not in User setting.

Could you check with system admin to set the correct Email Address.

I had same issue because Email Id was in correct.

Thanks,

Shankar
Suggested answer

Hana Xue Microsoft Employee on at

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Vendor colaboration portal no access on version .39

Hi,
This blog mentions this error message and provides a solution, you can see if it works. https://arbistech.com/d365fo-external-user-login-problem-username-e-mail-confusion/
Best Regards,
Hana