Lynk & Co is “changing mobility forever” with a customer-focused business driven by Dynamics 365

Lynk & Co is transforming the way people use cars by offering people a simple and flexible experience where they can choose to buy, borrow, or subscribe to a vehicle. With ambitions to disrupt the automobile industry and launch its business in seven markets in less than two years, the Sweden-based company needed to quickly build an infrastructure that could support multi-channel customer engagement and drive highly personalized experiences. The company chose Microsoft Dynamics 365 for its out-of-the-box and customizable tools and the ability it provided to build in modules to create unique processes and prioritize specific customer experiences. Within eighteen months, Lynk & Co was able to ramp up a significant digital presence in Belgium, France, Germany, Italy, Netherlands, Spain, and Sweden, as well as opening social clubs designed to bring the company’s online brand to life through community focused events. Learn more: https://customers.microsoft.com/en-us/story/1615474590599271332-lynk-co-automotive-dynamics-365 #microsoft #microsoftdynamics365