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Service | Customer Ser...
Microsoft Dynamics 365 Customer Service
Community Member Microsoft Employee
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Service | Customer Ser...
Customer Service: Set up Copilot for Service
Community Member Microsoft Employee
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Service | Customer Ser...
Customer Service: Embed Copilot for Service into Microsoft 365
Community Member Microsoft Employee
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Service | Customer Ser...
Customer Service: Embed Copilot for Service into CRM systems
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Microsoft Dynamics 365 Customer Service

Community Member Microsoft Employee
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Customer Service: Set up Copilot for Service

Community Member Microsoft Employee
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Customer Service: Embed Copilot for Service into Microsoft 365

Community Member Microsoft Employee
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Customer Service: Embed Copilot for Service into CRM systems

Community Member Microsoft Employee
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Modernize service with Microsoft Dynamics 365

Community Member Microsoft Employee
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Finance modernization with Dynamics 365

Drive finance-first innovation and optimize service operations by empowering autonomous processes with generative AI-driven assistants and insights within the flow of work. Learn more: https://www.microsoft.com/en-us/dynamics-365#solutions #Microsoft

Community Member Microsoft Employee
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Copilot in Microsoft Dynamics 365 Customer Service - Case Summary and Email example

This demo shows how an agent can take advantage of Copilot in Dynamics 365 Customer Service to quickly generate an optimized draft response, by using an example of a customer engaging over email. Learn more: https://dynamics.microsoft.com/en-us/custo

Sonia Alexander
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Copilot in Microsoft Dynamics 365 Customer Service - Analytics

Overview of Copilot related analytics in Dynamics 365 Customer Service and it's business impact. Learn more: https://dynamics.microsoft.com/en-us/customer-service/overview/ #Microsoft #MicrosoftDynamics365

Sonia Alexander