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Customer experience | Sales, Customer Insights, CRM Copilot learning hub

Last replied Posted on by Soundari 95 Microsoft Employee

Explore training resources, how-to videos, and various documentation to help you build your Copilot skills and understand its applications across di...

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Service | Customer Service, Contact Center, Field Service, Guides Testing

Posted on by Jahanvi 344

testing

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Customer experience | Sales, Customer Insights, CRM Testing on 27 jun 2025

Last replied Posted on by Soundari 95 Microsoft Employee

Testing on 27 jun 2025 @Soundari

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Customer experience | Sales, Customer Insights, CRM testing 26

Posted on by MA-04060624-0 101

test

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Small and medium business | Business Central, NAV, RMS Smoke test 26 june

Posted on by Jahanvi 344

Smoke test 26 june

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test

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Customer experience | Sales, Customer Insights, CRM Copilot for Dynamics 365

Last replied Posted on by Soundari 95 Microsoft Employee

Copilot for Dynamics 365 provides AI assistance to boost the productivity and efficiency of sales, support, supply chain management, finance, market...

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Forum for testing purpose Smoke test for Sort order edit

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Smoke test for Sort order 1

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Microsoft Dynamics 365 | Integration, Dataverse, and general topics BC 22 - Universal Code

Posted on by CU23060626-1 0

I have 2 devices have business central BC 22, Version: W1 22.1 (Platform 22.0.56191.0 + Application 15.0.36560.36649) that have same Customer L...

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Finance | Project Operations, Human Resources, AX, GP, SL Add Copilot summarization to case page

Last replied Posted on by Soundari 95 Microsoft Employee

This guide explains how to set up the Copilot summarization section for the support case page so users can quickly review a case and its timeline su...

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